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Part of the ESL Group of companies, eslsupport has been developed to service the support requirements of its customers. With easy access to user help and online tools such as a support ticketing system we are continuing to build upon our philosophy, 'Relentless Endeavour. Day in. Day out.' by providing a 'flixible solution'. For more information or to register your interest please click here. |
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 | Support contracts are available to customers who require the reassurance that when problems occur they are responded to with an an agreed timeframe, they are resolved quickly and that each incident is logged & monitored through to it's conclusion. The most popular service contract available is our eCoupon which provides a flexible approach to support. |
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 | Support is available to customers without existing support contracts on a pay per support incident basis.
Pay-Per-Incident support requests are sent to our support team and are given the same importance as our current Maintenance & Support customers. The cost for this support is £199 per incident; your credit card will be charged upon your support request submission. Once you have submitted a support request, a technical support specialist will contact you within 4 hours |
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